Shipping policy

Neho Elegance par aapka khush-amdeed! Hum chahte hain ke aap tak aapka order sahi salamat aur jald az jald pahonche. Hamari shipping policy ki tafseelaat niche darj hain:

1. Order Processing Time 

  • Tamam orders ko confirm hone ke baad 1 se 2 working days  ke andar pack karke dispatch  kar diya jata hai.

  • Saturday Sunday aur sarkari chuttiyon ke din orders dispatch nahi hotay.

2. Delivery Time 

  • Main Cities (Karachi, Lahore, Islamabad, Wagera): 2 se 3 working days.

  • Baqi Shahar aur Door-daraz ilaqay: 3 se 5 working days.

  • Note: Kharab mausam, strikes, ya courier company ki kisi takneeki kharabi ki wajah se delivery mein thodi daair ho sakti hai.

3. Shipping Charges 

  • Pure Pakistan mein standard delivery charges Rs. 200 hain.

  • FREE DELIVERY: Agar aapka kul order Rs. 3000 ya us se zyada ka hai, toh delivery bilkul muft .

4. Cash on Delivery (COD) & Order Tracking

  • Hum pure Pakistan mein Cash on Delivery (COD) ki sahulat dete hain, yaani paise aapne tab hi dene hain jab parsel aapke hath mein aayega.

  • Jaise hi aapka order hamare warehouse se niklega, aapko SMS ya Email ke zariye ek Tracking Number bhej diya jayega, jis se aap apna parsel track kar sakte hain.

5. Damaged ya Missing Parsel (Kharab ya Khoya Hua Order)

  • Agar aapko parsel kharab halat mein miley ya open nazar aaye, toh delivery boy se parsel na lein aur foran hamare customer support se rabta karein.

  • Agar parsel ke andar koi cheez tooti hui nikle, toh 24 ghanton ke andar hamain product ki picture ya video ke sath WhatsApp karein taake hum aapko replacement bhej sakein.

📞 Rabta Karein (Contact Us)

Agar aapka shipping ke hawale se koi aur sawal hai, toh aap humse rabta kar sakte hain:

  • WhatsApp/Phone: 03232116047

  • Email: nehorajpoot490@gmail.com